Privacy Policy

Effective Date: April 7, 2025

ThorpCare Inc. d/b/a Thorp (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (thorp.app).

1. Information We Collect

• Account Information: Name, email address, and password when you create an account; subscription plan and status
• Care Team Data: Patient details, reminders, medications, and shared group notes; group member names and email addresses
• Device and Usage Data: Device type, OS version, usage analytics, and notification tokens
• Optional Data: Contact permissions (with user consent), crash logs

2. How We Use Your Information

We use your data to:

• Create and manage your account
• Sync reminders, chat, and other care data across devices and group members
• Send notifications about reminders and updates
• Improve app performance and user experience
• Manage subscriptions

3. How We Share Your Information

We do not sell your personal data. We may share data with:

• Google Firebase: for authentication, data storage, crash reporting, and analytics
• RevenueCat: for managing in-app subscriptions
• SendGrid: for email invites and notifications
• Apple: for iOS subscriptions and compliance

4. Data Retention

We retain your data as long as your account is active. You may delete your account at any time via the app. Deleted accounts and their data are retained for 30 days, then permanently erased.

5. Your Rights

• Access and update your personal information
• Delete your account and associated data
• Opt out of non-essential notifications
• Contact us with privacy-related requests

6. Security

We use industry-standard encryption and security practices to protect your data, including secure storage and end-to-end encrypted connections.

7. Children's Privacy

Thorp is not intended for individuals under the age of 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page and reflected by the “Effective Date” above.

9. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:
support@thorp.app